:root {
  --cit-orange: #e87820;
  --cit-orange-dark: #c45f0a;
  --cit-orange-light: #fef0e4;
  --cit-orange-glow: rgba(232, 120, 32, 0.35);
  --cit-dark: #1a1208;
  --cit-bg: #ffffff;
  --cit-surface: #fdf8f3;
  --cit-text: #1a1208;
  --cit-muted: #8a6a4a;
  --cit-border: #eedcc8;
  --cit-radius: 22px;
  --cit-shadow: 0 20px 60px rgba(200, 90, 10, 0.22);
  --cit-bubble-size: 64px;
}

.cit-widget-root {
  font-family: "Cairo", "Segoe UI", Tahoma, Arial, sans-serif;
  direction: rtl;
  text-align: right;
  position: fixed;
  z-index: 2147483647;
  bottom: 0;
  right: 0;
  pointer-events: none;
}

/* ════════════════════════════════
   Bubble Button
════════════════════════════════════ */
.cit-widget-bubble {
  position: fixed;
  bottom: 22px;
  width: var(--cit-bubble-size);
  height: var(--cit-bubble-size);
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--cit-orange) 0%, var(--cit-orange-dark) 100%);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 8px 24px var(--cit-orange-glow);
  transition: transform 0.25s cubic-bezier(0.34, 1.56, 0.64, 1),
              box-shadow 0.25s ease,
              background 0.25s ease;
  pointer-events: auto;
  overflow: hidden;
}

.cit-widget-bubble::before {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: 50%;
  box-shadow: inset 0 0 0 2px rgba(255, 255, 255, 0.25);
  pointer-events: none;
}

.cit-widget-bubble:hover,
.cit-widget-bubble:focus {
  transform: scale(1.1) rotate(4deg);
  box-shadow: 0 12px 32px rgba(232, 120, 32, 0.5);
  outline: none;
}

.cit-widget-bubble.cit-position-right {
  right: 22px;
}

.cit-widget-bubble.cit-position-left {
  left: 22px;
}

.cit-bubble-icon {
  width: 30px;
  height: 30px;
  display: block;
  filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.15));
}

.cit-unread-dot {
  position: absolute;
  top: 2px;
  right: 2px;
  width: 14px;
  height: 14px;
  background: #3fb950;
  border: 2px solid #fff;
  border-radius: 50%;
  animation: cit-pulse 2s infinite;
}

@keyframes cit-pulse {
  0%, 100% { transform: scale(1); opacity: 1; }
  50% { transform: scale(1.25); opacity: 0.75; }
}

/* ════════════════════════════════
   Chat Window
════════════════════════════════════ */
.cit-chat-window {
  position: fixed;
  bottom: 100px;
  width: 400px;
  max-width: calc(100vw - 32px);
  height: 560px;
  max-height: calc(100vh - 130px);
  background: var(--cit-bg);
  border-radius: var(--cit-radius);
  box-shadow: var(--cit-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(20px) scale(0.96);
  transition: opacity 0.28s ease, transform 0.28s cubic-bezier(0.16, 1, 0.3, 1), visibility 0.28s;
  pointer-events: auto;
}

.cit-chat-window.cit-open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

.cit-chat-window:not(.cit-open) {
  pointer-events: none;
}

/* Positioning based on bubble */
.cit-widget-bubble.cit-position-right ~ .cit-chat-window,
.cit-chat-window {
  right: 22px;
  left: auto;
}

.cit-widget-bubble.cit-position-left ~ .cit-chat-window {
  left: 22px;
  right: auto;
}

/* ════════════════════════════════
   Header
════════════════════════════════════ */
.cit-chat-header {
  background: linear-gradient(135deg, var(--cit-dark) 0%, #2d1f0e 100%);
  color: #fff;
  padding: 16px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-shrink: 0;
  border-bottom: 3px solid var(--cit-orange);
}

.cit-header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.cit-header-avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: rgba(232, 120, 32, 0.15);
  border: 2px solid var(--cit-orange);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 900;
  color: var(--cit-orange);
  font-size: 16px;
}

.cit-header-text {
  display: flex;
  flex-direction: column;
}

.cit-chat-title {
  font-weight: 700;
  font-size: 16px;
  line-height: 1.2;
}

.cit-chat-subtitle {
  font-size: 12px;
  color: rgba(255, 255, 255, 0.65);
  margin-top: 2px;
}

.cit-status {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  color: rgba(255, 255, 255, 0.75);
}

.cit-status-dot {
  width: 7px;
  height: 7px;
  background: #4ade80;
  border-radius: 50%;
  animation: cit-pulse 2s infinite;
}

.cit-chat-close {
  background: rgba(255, 255, 255, 0.08);
  border: none;
  color: rgba(255, 255, 255, 0.8);
  width: 34px;
  height: 34px;
  border-radius: 10px;
  font-size: 24px;
  line-height: 1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s, color 0.2s;
}

.cit-chat-close:hover,
.cit-chat-close:focus {
  background: rgba(255, 255, 255, 0.18);
  color: #fff;
  outline: none;
}

/* ════════════════════════════════
   Messages Area
════════════════════════════════════ */
.cit-messages-area {
  flex: 1;
  overflow-y: auto;
  padding: 18px;
  background: var(--cit-surface);
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.cit-messages-area::-webkit-scrollbar {
  width: 5px;
}

.cit-messages-area::-webkit-scrollbar-thumb {
  background: var(--cit-border);
  border-radius: 10px;
}

.cit-message {
  display: flex;
  max-width: 86%;
  animation: cit-fade-in 0.3s ease;
}

.cit-message-user {
  align-self: flex-start;
  flex-direction: row-reverse;
}

.cit-message-bot,
.cit-message-error {
  align-self: flex-start;
}

.cit-message-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 700;
  margin: 0 8px;
}

.cit-message-user .cit-message-avatar {
  background: linear-gradient(135deg, var(--cit-orange), var(--cit-orange-dark));
  color: #fff;
}

.cit-message-bot .cit-message-avatar {
  background: var(--cit-dark);
  color: var(--cit-orange);
  border: 1px solid var(--cit-orange);
}

.cit-message-content {
  padding: 12px 16px;
  border-radius: 18px;
  font-size: 14px;
  line-height: 1.75;
  word-wrap: break-word;
  white-space: pre-wrap;
}

.cit-message-user .cit-message-content {
  background: linear-gradient(135deg, var(--cit-orange) 0%, var(--cit-orange-dark) 100%);
  color: #fff;
  border-bottom-left-radius: 4px;
  box-shadow: 0 4px 14px rgba(232, 120, 32, 0.3);
}

.cit-message-bot .cit-message-content {
  background: #fff;
  color: var(--cit-text);
  border: 1.5px solid var(--cit-border);
  border-bottom-right-radius: 4px;
}

.cit-message-error .cit-message-content {
  background: #fef2f2;
  color: #991b1b;
  border: 1.5px solid #fecaca;
  border-bottom-right-radius: 4px;
}

.cit-message-time {
  font-size: 10px;
  color: var(--cit-muted);
  margin-top: 4px;
  text-align: left;
}

.cit-message-user .cit-message-time {
  text-align: right;
}

/* Typing indicator */
.cit-typing .cit-message-content {
  display: flex;
  gap: 5px;
  padding: 16px 18px;
  background: #fff;
  border: 1.5px solid var(--cit-border);
}

.cit-dot {
  width: 8px;
  height: 8px;
  background: var(--cit-orange);
  border-radius: 50%;
  animation: cit-bounce 1.2s infinite ease-in-out;
}

.cit-dot:nth-child(2) { animation-delay: 0.15s; }
.cit-dot:nth-child(3) { animation-delay: 0.3s; }

@keyframes cit-bounce {
  0%, 80%, 100% { transform: translateY(0); }
  40% { transform: translateY(-6px); }
}

@keyframes cit-fade-in {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ════════════════════════════════
   Suggested Questions
════════════════════════════════════ */
.cit-suggested-wrap {
  padding: 12px 16px;
  background: #fff;
  border-top: 1px solid var(--cit-border);
  flex-shrink: 0;
}

.cit-suggested-label {
  font-size: 11px;
  color: var(--cit-muted);
  font-weight: 600;
  margin-bottom: 8px;
}

.cit-suggested-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.cit-chip {
  background: var(--cit-orange-light);
  color: var(--cit-orange-dark);
  border: 1.5px solid rgba(232, 120, 32, 0.3);
  border-radius: 999px;
  padding: 7px 14px;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s, border-color 0.2s, transform 0.15s;
}

.cit-chip:hover,
.cit-chip:focus {
  background: rgba(232, 120, 32, 0.15);
  border-color: var(--cit-orange);
  transform: translateY(-1px);
  outline: none;
}

/* ════════════════════════════════
   Input Area
════════════════════════════════════ */
.cit-input-area {
  display: flex;
  gap: 10px;
  padding: 14px 16px;
  background: #fff;
  border-top: 1.5px solid var(--cit-border);
  flex-shrink: 0;
}

.cit-input-field {
  flex: 1;
  border: 1.5px solid var(--cit-border);
  border-radius: 999px;
  padding: 11px 18px;
  font-size: 14px;
  color: var(--cit-text);
  font-family: inherit;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.cit-input-field:focus {
  border-color: var(--cit-orange);
  box-shadow: 0 0 0 4px rgba(232, 120, 32, 0.12);
}

.cit-input-field::placeholder {
  color: var(--cit-muted);
}

.cit-send-btn {
  width: 44px;
  height: 44px;
  border: none;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--cit-orange) 0%, var(--cit-orange-dark) 100%);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: transform 0.15s, box-shadow 0.2s;
  box-shadow: 0 4px 12px rgba(232, 120, 32, 0.35);
}

.cit-send-btn:hover:not(:disabled),
.cit-send-btn:focus:not(:disabled) {
  transform: scale(1.08);
  box-shadow: 0 6px 18px rgba(232, 120, 32, 0.45);
  outline: none;
}

.cit-send-btn:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.cit-send-btn svg {
  margin-left: 2px;
}

/* ════════════════════════════════
   Mobile Adjustments
════════════════════════════════════ */
@media (max-width: 480px) {
  .cit-chat-window {
    width: calc(100vw - 28px);
    height: calc(100vh - 120px);
    max-height: none;
    bottom: 92px;
    right: 14px;
    left: auto;
    border-radius: 18px;
  }

  .cit-widget-bubble.cit-position-left ~ .cit-chat-window {
    left: 14px;
    right: auto;
  }

  .cit-widget-bubble {
    width: 56px;
    height: 56px;
    bottom: 16px;
  }

  .cit-widget-bubble.cit-position-right {
    right: 16px;
  }

  .cit-widget-bubble.cit-position-left {
    left: 16px;
  }

  .cit-bubble-icon {
    width: 26px;
    height: 26px;
  }
}